Direct Telephone Line
Schedule of the "direct telephone line" at the State Institution "Polotsk Zonal Center for Hygiene and Epidemiology"
| Date | Full name | Job title | Direct line operating time | Telephone |
|---|---|---|---|---|
1st Thursday of the quarter |
Gurinovich Mikhail Evgenievich |
Chief Physician |
8.00 - 11.00 |
8(0214) 49-45-81 |
6th Thursday of the quarter |
Grechukha Yulia Vladimirovna |
Deputy Chief Physician |
8.00 - 11.00 |
8(0214) 49-45-81 |
The procedure for conducting a “direct telephone line” in a State institution
"Polotsk Zonal Center for Hygiene and Epidemiology"
1. “Direct telephone line” with the chief physician, deputy chief physician takes place quarterly, according to the schedule posted on the institution’s website.
2. During the “direct telephone line”, citizens and legal entities contact the institution on issues within its competence, or on a pre-planned topic due to its relevance.
3. Office work on appeals received during the “direct telephone line” is carried out in the manner established by the instructions for organizing work with appeals from citizens and legal entities, the book of comments and suggestions in the State Institution “Polotsk Zonal Center for Hygiene and Epidemiology”.
4. When contacting the “direct telephone line,” a citizen must provide his last name, first name, patronymic (if any), information about his place of residence and (or) work (study), and the representative of a legal entity must provide his last name, first name, patronymic (if any), the name of the legal entity he represents and its legal address, and state the essence of the appeal.
5. During the “direct telephone line”, citizens and legal entities are given complete and comprehensive answers to their questions within the competence of the institution.
If it is necessary to further study the issue, conduct a special check or request relevant information, the appeal is registered on the day it is received by issuing a registration and control card.
6. If the appeal or certain questions raised in it, received during the “direct telephone line” do not fall within the competence of the institution, the applicants are explained which organization they need to contact.
Answers to frequently asked questions
Frequently asked questions and answers from our team of experts.
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Where and why do cockroaches come from?

The main reasons for the appearance of cockroaches in an apartment: unsanitary conditions - clutter, leftover food, garbage in the kitchen, leaks in the water supply and sewage system; migration from neighbors - when disinfesting neighboring apartments, insects crawl to you in a place that is safer for them; moving – when moving into an apartment infested with cockroaches; traveling and spending the night outside the home - pests can be brought in with suitcases and luggage; buying furniture - for example, after purchasing a sofa infested with cockroaches.
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Will pets be harmed by the treatment?

They won't get hurt. After the drug settles on surfaces, it will be covered with a protective film, which only insects can break. All drugs have hazard class 3, and they are approved for household use.
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Why can’t you remove insects yourself?

At home, people typically use household chemicals purchased from hardware stores. The fact is that these products can only be useful for preventive purposes, for example, to destroy adult insects accidentally brought into an apartment. But if we are talking about a medium and high degree of infection, when the pests have formed full-fledged colonies, then household products will not be able to cope with their larvae and eggs. This is why many customers turn to us for professional help after repeated and unsuccessful attempts to solve the problem on their own.



